Privacy Policy - Sifcore

Please read this Privacy Policy carefully before using the Sifcore Platform. Effective Date: May 7, 2026 | www.sifcore.com

Sifcore is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website, learning platform, applications, and official communication channels.

1. Information We Collect

1.1 Identity & Contact Information

Full name, email address, phone number, and postal address
Job title and company name (if applicable)
Date of birth and gender where required for enrollment

1.2 Account & Usage Data

Login ID, encrypted password, and account preferences
Course attendance, assessment results, and learning progress
Call recordings and chat conversations with support teams

1.3 Technical Data

IP address, browser type, operating system, and device information
Cookies, analytics, and tracking technologies
Pages visited, session duration, and clickstream activity

1.4 Financial Data

Payment method details processed securely through third-party gateways
Transaction history and billing information

2. How We Use Your Information

To process enrollments and manage user accounts
To provide course access and live class schedules
To communicate updates, offers, and support information
To improve platform performance and personalise learning experiences
To process payments and maintain billing records
To comply with legal obligations and prevent fraud

3. Sharing of Your Information

Sifcore does not sell your personal information. We may share limited data with trusted service providers and partners only when necessary.

Payment gateways and financial institutions
Cloud hosting and analytics providers
Placement and hiring partners with user consent
Legal authorities where required by law

4. Cookies & Tracking

Sifcore uses cookies and tracking technologies to improve user experience, analyse website traffic, and personalise content. Users may manage cookie preferences through browser settings.

5. Data Retention

Personal data is retained only as long as necessary for operational, legal, and security purposes. When no longer required, data is securely deleted or anonymised.

6. Data Security

We implement reasonable technical and organisational measures, including encryption and secure access controls, to protect your personal information from unauthorised access, disclosure, or misuse.

7. Your Rights

As a user, you may request access, correction, deletion, or withdrawal of consent regarding your personal data.

Access your stored personal data
Request corrections or updates
Request deletion of personal information
Withdraw consent for data processing
Opt out of marketing communications

To exercise these rights, contact us at support@sifcore.com.

8. Children's Privacy

The Platform is not intended for children under 18 years of age without parental consent. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our Platform may contain links to external websites. Sifcore is not responsible for the privacy practices or policies of third-party websites.

10. Changes to This Privacy Policy

Sifcore reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on the Platform with a revised effective date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

Email: support@sifcore.com
Website: www.sifcore.com